FileOn prides itself on delivering best-in-class customer service. Our technical support engineers take personal ownership of each reported issue and follow through until successful resolution. FileOn is committed to providing each customer and partner with prompt, knowledgeable, and proactive service.
Support calls via e-mail are logged and monitored for proper resolution within 48 hours.
Technical Support:
Support Hotline:
Office Hours:
+ 1 (281) 826-0077
M - F 9:00AM - 5:00PM CST
24x7 Support Lists are provided to your business/technical contact, please refer to the contact list and escalation procedures timely support.